Frequently Asked Questions
Everything you need to know about your Shrimps order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for exchange or store credit only.
Are your faux fur products sustainably made?
Quality and ethics are at our core. Our signature faux fur is crafted from high-quality modacrylic fibers designed for longevity and a luxury feel without the use of animal products.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How should I care for my Shrimps beaded bag?
To maintain the beauty of your beaded bag, we recommend storing it in its original dust bag and avoiding contact with perfumes, oils, or sharp objects that may snag the grid work.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.